This book is intended to present simplified guide for IT generalists who are new to the service integration subject. The purpose of this book is to educate all IT professionals with the basic concepts of the service integration. Additionally the purpose is to provide the core guidance and foundation guidance to Service Management professionals, upon which they can build and implement the service i...
Paperback: 154 pages
Publisher: Service Integration (September 25, 2014)
Product Dimensions: 5.5 x 0.4 x 8.5 inches
Amazon Rank: 3443158
Format: PDF Text TXT book
reviews: There's been a lot of talk in the IT market about Service Information and Management (SIAM). This is the first real book about this important IT Management capability. The book is very well structured and explains SIAM and Service Management Office...
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